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Affiliate Area — Partner Help Center
The Affiliate Area is SmartCoopHub's partner program for referring new cooperatives to the platform and earning commissions on their subscription revenue.
Live portal: https://apps.smartcoophub.com/affiliate/login
Partners can earn up to 30% commission (rates set per affiliate plan — see Commission overview).
Tip: Complete 100% account verification before sharing referral links — unverified links are blocked on public registration pages.
Affiliate lifecycle
| Phase | What you do | Guide |
|---|---|---|
| 1 — Register | Create affiliate account | Getting started |
| 2 — Verify | Email, SMS, bank, NOK, ID document, plan | Profile |
| 3 — Get approved | Platform admin sets status to approved | Getting started |
| 4 — Refer | Share cooperative registration link | Generating links |
| 5 — Track | Pipeline, renewals, reports | Onboarding pipeline |
| 6 — Earn | Commissions on member subscriptions | Commission overview |
| 7 — Withdraw | Request payout (min. 100) | Requesting a payout |
mermaid
flowchart LR
A[Register] --> B[Verify 100%]
B --> C[Admin approves]
C --> D[Share referral link]
D --> E[Cooperative registers]
E --> F[Member subscribes]
F --> G[Commission pending]
G --> H[Admin confirms]
H --> I[Payout request]Complete table of contents
Getting started
| Page | What you will learn |
|---|---|
| Getting started | Registration, verification, admin approval |
| Profile | Bank details, NOK, documents, plan selection |
| Security | Password, Google Authenticator 2FA, login history |
| Notifications | In-app alerts and preferences |
| Transactions and history | Transaction log, login history |
Referrals
| Page | What you will learn |
|---|---|
| Overview | How attribution and clicks work |
| Generating links | Referral code and registration URL |
| Sharing links | QR codes, marketing resources |
| Onboarding pipeline | Invites, kanban, cooperatives list |
| Tracking referrals | Referral detail and quick actions |
| Renewals | Renewal alerts, calendar, reminders |
Commissions & payouts
| Page | What you will learn |
|---|---|
| Commission overview | Rates, types, level incentives |
| Commission history | Ledger and projected earnings |
| Understanding statuses | Pending → confirmed → paid |
| Requesting a payout | Minimum threshold and submission |
| Payout methods | Bank transfer, PayPal, Stripe |
| Payout history | Past withdrawal records |
Performance & support
| Page | What you will learn |
|---|---|
| Dashboard | Earnings, funnel, renewal alerts |
| Reports | Monthly, referral, renewal reports |
| Support | Contact channels |
Screenshot coverage
Affiliate docs include 30+ live screenshots from apps.smartcoophub.com. Recapture with npm run capture-affiliate (see docs/tools/SCREENSHOTS.md).
Key numbers (from platform code)
| Rule | Value |
|---|---|
| Minimum enhanced withdrawal | 100 (currency units) |
| Referral code format | AFF + 8-character suffix |
| Public link pattern | /cooperative-registration?ref={referral_code} |
| Commission eligibility | Affiliate status approved + active plan |
| Click tracking param | Optional ?source= on referral URL |
Support
Email support@smartcoophub.com · +234 708 308 5821 · Mon–Fri 10:00–21:00 WAT
Related
- Cooperative onboarding — what happens when a referral registers
- Documentation home